Privacy Policy
The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR 2018). In this data protection information we inform you about the most important aspects of data processing on our website.
When you place an order via our website, your submitted or entered data will be checked manually or automatically against the existing database for completeness, validity and timeliness and, if necessary, compared in order to correct the data stored by us. To do this, it may be necessary for us to contact you. This is done via email, WhatsApp or telephone. The data you enter will be used exclusively to process the order or to process the registration; the data will not be passed on to third parties. The data will be deleted as soon as the respective contract has been fulfilled and there is no longer a legal obligation to store the data.
Personal data
We only collect, process and use your personal data with your consent or if there is legal permission. We only collect, process and use personal data that is necessary for the implementation and processing of our services or that you have made available to us voluntarily.
All data that contain individual details about personal or factual circumstances, such as name, address, email address, telephone number, date of birth, age or gender, are considered personal data.
Data storage
We would like to point out that for the purpose of processing the contract, data such as the buyer's name, address, email address, telephone number and payment method will be stored.
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer to the shipping service provider commissioned by us to deliver the goods, to our tax advisor GRS Gstöttner Ratzinger Stellnberger Wirtschaftsprüfung and to the tax office to fulfil our tax obligations, to Google Inc. for our invoicing, to the KSV if payment is not received or if the data is requested by responsible bodies such as law enforcement authorities.
Once the purchase process has been cancelled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of the product liability period (10 years).
If you have selected "debit/credit card" as your payment method, we work with Stripe, Inc., 185 Berry Street, Suite 550, San Francisco, CA 94107, USA to process payments. You can find their privacy policy here: https://stripe.com/at/privacy
If you have selected "Paypal" as your payment method, we work with PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg to process payments. You can find their privacy policy here: https://www.paypal.com/at/webapps/mpp/ua/privacy-full?locale.x=de_AT https://www.paypal.com/at/webapps/mpp/ua/privacy-full?locale.x=de_AT
If you have selected "Klarna" as your payment method, we work with Klarna Bank AB, Sveavägen 46, 111 34 Stockholm; Sweden for payment processing. You can find their privacy policy here: https://www.klarna.com/at/datenschutz/
If you have selected "Apple Pay" as your payment method, we work with Wix Payments of Wix.com LTD, 40 Namal Tel Aviv, 6350671 Israel for payment processing. You can find their privacy policy here: https://de.wix.com/about/privacy
If you have selected " Instant Transfer " as your payment method, we work with Wix Payments of Wix.com LTD, 40 Namal Tel Aviv, 6350671 Israel to process payments. You can find their privacy policy here: https://de.wix.com/about/privacy
If you have selected "bank transfer" as your payment method, we work with N26 AG, Voltairestraße 8, 10179 Berlin, Germany to process payments. You can find their privacy policy here https://docs.n26.com/legal/01+DE/03+Privacy+Policy/de/01privacy-policy-de.pdf?_gl=1*pg5onk*_ga*MTI2NjI2NjYyMS4xNjg0NDg3NTEw*_ga_0K9L17VK9L*MTY4NDQ4NzUxMC4xLjAuMTY4NDQ4NzUxMC4wLjAuMA ..
Contact form
If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.
We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.
If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.
Web analysis
Our website uses functions of the web analysis service Google Analytics from Google Inc., based in the USA. Cookies are used to enable an analysis of the use of the website by its users. The information generated in this way is transferred to the Google server in the USA and stored there.
We have concluded a corresponding contract for order data processing with the providers.
Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.
The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art. 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of the contract) and/or Letter f (legitimate interest) of the GDPR.
Our concern in the sense of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout
Newsletter
You have the option of subscribing to our newsletter via our website. We need your email address for this. By entering and submitting your email address in the newsletter registration field, you agree to receive our newsletter and to our privacy policy.
You can cancel your newsletter subscription at any time by clicking on the corresponding link at the end of the newsletter. Or please send your cancellation to the following email address: hello@zoeandmay.com . Your data in connection with the newsletter dispatch will then be deleted.
Use of social plugins
Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plugin from Facebook” or “Facebook Social Plugin”. You can find an overview of the Facebook plugins and what they look like here: https://developers.facebook.com/docs/plugins
If you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can immediately assign the visit to our plugin to your Facebook profile. If you interact with the plugin, e.g. click the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's privacy policy: https://www.facebook.com/policy.php
If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins using add-ons for your browser, e.g. with the "Facebook Blocker". http://www.chip.de/downloads/FacebookBlocker-fuer-Google-Chrome_56947564.html
If you do not want Google to assign the data collected via our website directly to your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the loading of Google plugins using add-ons for your browser, e.g. with the script blocker "NoScript" ( https://noscript.net// ).
Integration of external functions
Google Maps
We integrate maps from the “Google Maps” service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt out: https://adssettings.google.com/authenticated .
Our online offering may include functions and content from the Twitter service, offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. This may include content such as images, videos or texts and buttons with which users can express their like for the content, subscribe to the authors of the content or our contributions. If users are members of the Twitter platform, Twitter can assign the access to the above-mentioned content and functions to the users' profiles there. Twitter is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). Privacy Policy: https://twitter.com/de/privacy, Opt out: https://twitter.com/personalization.
Functions and content of the Instagram service can be integrated into our online offering, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This can include content such as images, videos or texts and buttons with which users can express their like for the content, subscribe to the authors of the content or our posts. If the users are members of the Instagram platform, Instagram can assign the access to the above-mentioned content and functions to the users' profiles there. Instagram privacy policy: http://instagram.com/about/legal/privacy/.
Our online offering may include functions and content from the Pinterest service, offered by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA. This may include content such as images, videos or texts and buttons with which users can express their likes of the content, subscribe to the authors of the content or our posts. If users are members of the Pinterest platform, Pinterest can assign the access to the above-mentioned content and functions to the users' profiles there. Pinterest privacy policy: https://about.pinterest.com/de/privacy-policy.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL encryption is activated, the data you send to us cannot be read by third parties.
Left
We check links that leave our website very carefully. Nevertheless, we accept no responsibility or liability for the content of pages linked to from this website or from another website.
Use for marketing purposes
Your data will only be used to send electronic mail for marketing purposes (e.g. newsletters) with your prior consent. You must have expressly consented to the mailing using the "double opt-in" procedure. You can revoke your consent at any time without observing a specific deadline and in any form with effect for the future by sending a message to the email or postal address listed at the end of this privacy policy. In addition, you can unsubscribe from our newsletter subscriptions using the link provided for this purpose at the end of each newsletter. You can also use the contact form provided on the website for this purpose.
If we use your data for postal marketing measures within the legally permissible scope, you can revoke this use at any time. You can also use the contact details listed at the end of this data protection notice for this purpose.
Data security
We have taken technical and organizational precautions to protect your data, in particular against loss, manipulation or unauthorized access. We regularly adapt our measures and precautions to ongoing technical developments.
Your rights
You generally have the right to information, correction, deletion, restriction of processing, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority.
You can reach us at the following contact details:
Zoe & May
Bettina Mayrhofer, BA
Mühlbauerstrasse 1
4407 Steyr, Austria
M: hi@zoeandmay.com